Administrative Assistant
3 weeks ago
The Administrative Assistant at EmployNV Youth Hub plays a crucial role in ensuring the smooth and efficient operation of the office.
This position entails providing comprehensive administrative support to enable optimal client service delivery.
The successful candidate will be responsible for managing schedules, coordinating client appointments, maintaining records, and assisting with general office duties.
Attention to detail, strong organizational skills, and effective communication are essential for excelling in this role.
As an Administrative Assistant, you will work closely with clients, caregivers, and other team members, demonstrating professionalism, empathy, and the ability to collaborate effectively.
Key Responsibilities:
- Scheduling and Coordination: Manage client schedules and coordinate appointments with caregivers, ensuring timely and efficient service delivery.
- Record Keeping: Maintain and update client files, ensuring confidentiality and accuracy.
- Communication: Respond to phone calls, emails, and inquiries from clients, caregivers, and other stakeholders promptly and professionally.
- Office Support: Assist with general office duties, including managing office supplies, handling incoming and outgoing mail, and maintaining a clean and organized workspace.
- Team Collaboration: Collaborate with team members to ensure smooth operations and effective communication within the organization.
- Client Service: Provide excellent customer service to clients, demonstrating empathy and professionalism.
- Compliance and Documentation: Ensure compliance with relevant regulations and internal policies.
- Continuous Improvement: Contribute to the ongoing improvement of administrative processes and procedures to enhance efficiency and effectiveness.
The ideal candidate for this role is highly organized, detail-oriented, and possesses strong interpersonal and communication skills.
Experience in an administrative or customer service role is preferred, and familiarity with non-medical home care services is a plus.
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