Case Manager

5 days ago

Austin, Texas, United States The GEO Group, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Case Manager to join our team at The GEO Group, Inc. in a Case Manager - Immigration role. As a Case Manager, you will be responsible for providing case management services to Intensive Supervision Appearance Program (ISAP) participants, ensuring their successful transition and integration into the community.

Key Responsibilities
  • Develop and implement individualized case management plans for ISAP participants, ensuring compliance with program requirements and state and federal regulations.
  • Conduct regular face-to-face meetings with participants, providing guidance and support to help them achieve their goals.
  • Collaborate with community resources, including transportation, medical, food, shelter, clothing, educational, financial, legal, religious, and other social adjustment or facilitative resources, to connect participants with necessary services.
  • Supervise ISAP participants while in Company offices, ensuring their safety and well-being.
  • Establish and maintain accurate and complete case records, including participant information, case plans, and progress reports.
  • Identify and report program violations in a timely manner, using established reporting parameters.
  • Perform home visits to verify participants' places of residence, ensuring compliance with contractual obligations.
  • Provide emergency counseling and support to ISAP participants as needed.
  • Maintain relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.
Requirements
  • Bachelor's Degree in Sociology, Psychology, Social Work, Criminal Justice, or related field.
  • At least two years of customer service or case management experience, with experience in fields related to law, social work, detention, corrections, or working with multi-cultural clients preferred.
  • Bilingual English/Spanish required.
  • Valid driver's license and ability to safely operate a motor vehicle for home visits.
  • Ability to pass a federal background check and obtain a suitability determination.
  • United States citizenship required.
  • Must live in the US for three of the last five years (military and study abroad included).
What We Offer

We offer a competitive compensation package, including full benefits, medical, dental, and vision coverage, term and whole life insurance, accidental death and dismemberment insurance, short- and long-term disability, flexible spending account, 401(k) retirement program with company match, stock purchase program, tuition reimbursement, employee assistance program, legal and identity theft programs, and theme park and attraction discounts.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Case Manager looking for a new challenge, please submit your application today.

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