Facilities Management Supervisor

6 days ago


The Dalles, Oregon, United States MKM Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at MKM Hotels. As a key member of our operations team, you will be responsible for ensuring the efficient management of our housekeeping department, including supervising staff, maintaining high standards of cleanliness, and implementing effective processes to drive excellence in guest satisfaction.

Key Responsibilities
  • Department Management: Supervise and coordinate the activities of the housekeeping department, ensuring that all tasks are completed to the highest standards.
  • Staff Supervision: Lead and motivate a team of housekeeping staff, providing guidance, training, and support to ensure they have the skills and knowledge needed to excel in their roles.
  • Quality Control: Conduct regular inspections to ensure that all areas of the hotel, including guest rooms, public areas, and back-of-house facilities, meet the highest standards of cleanliness and maintenance.
  • Process Improvement: Identify areas for improvement and implement effective solutions to drive efficiency, productivity, and guest satisfaction.
  • Communication: Develop and maintain effective relationships with hotel staff, guests, and external partners to ensure seamless communication and collaboration.
Requirements
  • Experience: A minimum of 2 years of experience in a housekeeping or facilities management role, with a proven track record of success in supervising staff and driving excellence in guest satisfaction.
  • Education: A high school diploma or equivalent is required; a degree in hospitality, hotel management, or a related field is preferred.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire staff to deliver exceptional results. Strong problem-solving and analytical skills, with the ability to identify areas for improvement and implement effective solutions.


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