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Technical Support Engineer

2 months ago

Huntsville, Alabama, United States MTA Inc Full time

Job Summary:

MTA Inc is seeking a highly skilled IT System Technician to support our IT Department. As an IT System Technician, you will be responsible for installing, configuring, and testing network devices and operating systems.

Key Responsibilities:

  • Install, configure, and test network devices and operating systems
  • Maintain documentation on current network configurations
  • Maintain and repair network hardware and software
  • Manage computer software and hardware connected within the network
  • Assist users with problem resolutions
  • Image laptops and desktops with special software
  • Maintain computer accounts
  • Assist with management software for mobile devices
  • Develop and provide troubleshooting instructions
  • Maintain multiple operating systems
  • Provide dedicated IT technical expertise to the Child Nutrition Department
  • Install, maintain, and test classroom educational technology

Requirements:

  • Self-motivated individual with strong customer service and communication skills
  • Ability to work independently and as part of a team
  • Working knowledge of PC hardware, networking protocols, and mobile operating systems
  • Familiarization with Google Chrome and troubleshooting and setup of printers, laptops, and network devices

Education Requirements:

Associates Degree in IT related field and one year's experience; substitution High School Diploma or GED with two years' experience.