Technical Field Support Specialist

4 weeks ago


Huntsville, Alabama, United States CALIBRE Systems Full time
Job Title: Field Service Engineer

Job Summary: CALIBRE Systems, Inc. is seeking a Field Service Engineer to support SAIC's IBCS Team located onsite at Redstone Arsenal, AL.

Key Responsibilities:

* Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment, and software at all identified locations
* Represent the IBCS program as the primary point of contact
* Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
* Assist in the emplacement and initialization of the IBCS system
* Advise customers on the capabilities and limitations of the IBCS system
* Assist in troubleshooting IBCS hardware, software, and networks
* Provide feedback to program leadership regarding system performance and end-user feedback
* Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
* Conduct training when needed
* Support Program Help Desk as required
* Conduct scheduled equipment inventories

Required Skills:

* Experience with tactical networks and troubleshooting
* In-field operator training
* Troubleshooting of computer systems and networks
* Good oral communication skills
* Ability to effectively prioritize and execute tasks in high-pressure environments
* Ability to work independently and efficiently with short-term deadlines
* Security+ certified
* CompTIA Linux+ certification or the ability to obtain within six months of hire date

Qualifications:

* BS and five years of experience; six years of experience accepted in lieu of degree (per contract)
* Must possess an active DoD Secret Clearance

Working Environment:

* Willingness to travel 25% (CONUS)

About CALIBRE Systems:

CALIBRE Systems, Inc. is an employee-owned Management Consulting and Digital Transformation company.

Contact Information:

For more information, please contact [insert contact information].

Equal Employment Opportunity:

CALIBRE Systems, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.

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