Technical Support Manager
3 weeks ago
The Advanced Technical Specialist at Bright Horizons Children's Centers plays a critical role in providing exceptional technical support to our internal users through direct engagement on tickets, service level monitoring, and team mentorship.
This is a hybrid role based in our Newton, MA office. The estimated salary for this position is $120,000 - $150,000 per year, depending on experience.
Our home office employees support all facets of our business - and no matter which department you join, you'll be part of a passionate team doing work that makes a difference in the lives of children and families.
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Technical Support Manager
3 weeks ago
Newton, Massachusetts, United States Bright Horizons Full timeJob Description: We are seeking an Advanced Technical Support Expert to join our team at Bright Horizons. As a key member of our technical support team, you will be responsible for providing advanced technical support to our internal users through direct engagement on tickets, service level monitoring, and team mentorship.About the Role: In this role, you...
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Technical Support Manager
4 weeks ago
Newton, Massachusetts, United States Bright Horizons Full timeOverviewBright Horizons is a dynamic and innovative company dedicated to providing exceptional service to our internal users. We are seeking an experienced Technical Support Manager to join our team.Estimated Salary: $90,000 - $120,000 per yearThis role plays a critical part in ensuring the smooth operation of our IT services. The ideal candidate will have a...
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IT Technical Lead and Support Manager
5 days ago
Newton, Massachusetts, United States firstPRO, Inc Full timeAbout This RoleAt firstPRO, Inc., we are seeking an IT Technical Lead and Support Manager to join our dynamic team. As a key member of our organization, you will play a vital role in delivering exceptional technical support to our internal users.Main ResponsibilitiesTeam Performance: Ensure that calls are closely monitored, and tickets are resolved or...
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Advanced Technical Support Expert
3 weeks ago
Newton, Massachusetts, United States Bright Horizons Full timeJob Summary: Bright Horizons is seeking a Technical Support Manager to join our team. As a key member of our technical support team, you will be responsible for providing advanced technical support to our internal users through direct engagement on tickets, service level monitoring, and team mentorship.About the Role: In this role, you will ensure that calls...
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Advanced Technical Support Specialist
5 days ago
Newton, Massachusetts, United States Bright Horizons Children's Centers Full timeBright Horizons Children's Centers is a leading provider of early education and care services. We are seeking an experienced IT Operations Manager to lead our technical support team. This is a challenging and rewarding role that requires strong technical skills, excellent leadership abilities, and a passion for delivering exceptional customer service.Key...
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Advanced Technical Support Specialist
4 weeks ago
Newton, Massachusetts, United States Bright Horizons Children's Centers Full timeJob Description:We are seeking a highly skilled Advanced Technical Support Specialist to join our team at Bright Horizons Children's Centers. As a key member of our IT department, you will provide advanced technical support to our internal users.About the Role:Team Performance: Ensure calls are monitored and tickets are resolved or updated within...
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Advanced Technical Support Specialist
4 weeks ago
Newton, Massachusetts, United States Bright Horizons Full timeKey ResponsibilitiesThe Advanced Technical Support Specialist will be responsible for resolving escalated technical issues, collaborating with other IT teams, and maintaining detailed documentation. This role requires a strong understanding of technical concepts and excellent problem-solving skills.RequirementsVocational or technical education in a related...
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Advanced Technical Support Specialist
4 days ago
Newton, Massachusetts, United States FirstPRO Full timeKey Skills and QualificationsTo be successful in this role, you will need:Technical Skills:Proficiency in Windows and macOS environmentsKnowledge of Active Directory, Exchange, and Office 365Familiarity with remote desktop tools and ticketing systemsUnderstanding of networking concepts (TCP/IP, DNS, DHCP)Soft Skills:Excellent communication skills (both...
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Technical Application Solutions Manager
4 days ago
Newton, Massachusetts, United States Bright Horizons Family Solutions Full timeThis senior-level position involves leading the development of Salesforce applications, focusing on technical excellence and innovation.Responsibilities include guiding cross-functional teams, allocating resources, and ensuring alignment with business objectives.Develop and maintain technical roadmaps for Salesforce application developmentCollaborate with...
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Advanced Technical Specialist
3 weeks ago
Newton, Massachusetts, United States Bright Horizons Children's Centers Full timeThe Technical Support Manager at Bright Horizons Children's Centers plays a key role in leading our IT Service Desk team. As a Technical Support Manager, you will be responsible for ensuring that our IT services are delivered efficiently and effectively.The estimated salary for this position is $110,000 - $140,000 per year, depending on experience. We also...
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Technical Solution Specialist
3 weeks ago
Newton, Massachusetts, United States Bright Horizons Children's Centers Full timeJob OverviewWe are seeking a highly experienced Technical Solution Specialist to join our team in Newton, MA. As a key member of our organization, you will play a crucial role in designing and implementing BI, Analytics, & Big Data solutions that provide high-value, timely analytics and data solutions to our customers.The ideal candidate will have 8+ years...
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Technical Solutions Expert
4 weeks ago
Newton, Massachusetts, United States Bright Horizons Children's Centers Full timeAbout the Role:"We are seeking a skilled Technical Lead to join our team at Bright Horizons Children's Centers. As a Technical Lead, you will be responsible for designing and implementing BI, Analytics, & Big Data solutions that provide high-value, timely analytics to customers. You will serve as the technical expert responsible for verifying requirements,...
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Cloud Applications Technical Director
4 days ago
Newton, Massachusetts, United States Bright Horizons Family Solutions Full timeThe position of Technical Team Lead is a critical role in providing hands-on management and development for applications across Salesforce workstreams at Bright Horizons Family Solutions.Key responsibilities include understanding the application development life cycle, applying it to existing and future application development, and managing day-to-day...
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Technical Lead Specialist
4 weeks ago
Newton, Massachusetts, United States Bright Horizons Children's Centers Full timeAbout the Role:We are seeking a highly skilled Technical Lead to join our team at Bright Horizons Children's Centers. As a key member of our organization, you will be responsible for overseeing the technical aspects of our business intelligence and analytics solutions.The ideal candidate will have 8+ years of experience in data warehouse and lake...
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Technical Integration Consultant
4 weeks ago
Newton, Massachusetts, United States Spindrift Full timeAbout Spindrift">At Spindrift, we are committed to delivering exceptional results through innovative technology solutions. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that drive business success.">The Role">This is an exciting opportunity for a skilled Integration Analyst to join our team and...
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Technical Operations Coordinator
2 days ago
Newton, Massachusetts, United States QuickVisit Urgent Care Full timeQuickVisit Urgent Care - A Great Place to WorkWe are committed to creating a positive and supportive work environment that fosters collaboration, innovation, and growth. Our team is passionate about delivering exceptional patient care and improving healthcare outcomes in our community.About the JobThis is an exciting opportunity to join our team as a Data...
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Technical Operations Lead
1 day ago
Newton, Massachusetts, United States FirstPRO Full timeAbout the RoleThis is a direct hire role that requires onsite presence for 3 days a week. The successful candidate will be part of a dynamic team that ensures smooth operations, resolves complex issues, and maintains high levels of customer satisfaction.Main TasksPrioritize and manage multiple tasks effectively while adhering to service level agreements...
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Maintenance Operations Director
23 hours ago
Newton, Massachusetts, United States Synerfac Technical Staffing Full timeJob OverviewSynerfac Technical Staffing seeks an experienced Maintenance Manager to oversee our maintenance team and ensure production runs smoothly.About the RoleOversee maintenance team operations to minimize downtimeWork with technicians to troubleshoot electronic equipment and mechanical machinery issuesPerform repairs on production machines and...
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Technical Solutions Partner
1 day ago
Newton, Massachusetts, United States Paytronix Full timeJob OverviewAt Paytronix, we're seeking a highly skilled Sales Engineer to join our team. As a Sales Engineer, you will be responsible for supporting the technical aspects of the sales cycle, working closely with the sales team to demonstrate products and answer technical questions about our solutions.The ideal candidate will have a strong understanding of...
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Tier 3 Support Specialist
1 day ago
Newton, Massachusetts, United States FirstPRO Full timeJob DescriptionWe are seeking a highly skilled and experienced IT Service Desk Team Lead to join our team. The successful candidate will be responsible for providing advanced technical support to internal users, monitoring service levels, and mentoring junior analysts.ResponsibilitiesTeam Performance: Ensure calls are monitored and tickets are resolved or...