Clinical Assistant

3 weeks ago


Valley Falls, Kansas, United States CareerNation Full time

Job Summary:

CareerNation is seeking a highly skilled Clinical Assistant to join our team at Jefferson Valley. As a Clinical Assistant, you will be responsible for ensuring customer service and front desk processes meet our standards operationally and financially.

Key Responsibilities:

  • Provide quality customer service to patients and visitors in a courteous and timely manner.
  • Verify and update patient account information according to front desk policy and procedures.
  • Work with the Insurance Verification team to maintain knowledge of insurance and ensure accuracy of information.
  • Maintain a clean and organized work area and patient waiting room.
  • Uphold a professional image and environment at the front desk.
  • Provide patient support and respond to requests for information in a courteous and timely manner.
  • Demonstrate effective communication strategies reflective of the needs of all patients.

Qualifications and Education:

A high school graduate with a minimum of two years' experience in customer experience, preferably in a medical practice environment.


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