Clinical Assistant
3 weeks ago
Job Summary:
CareerNation is seeking a highly skilled Clinical Assistant to join our team at Jefferson Valley. As a Clinical Assistant, you will be responsible for ensuring customer service and front desk processes meet our standards operationally and financially.
Key Responsibilities:
- Provide quality customer service to patients and visitors in a courteous and timely manner.
- Verify and update patient account information according to front desk policy and procedures.
- Work with the Insurance Verification team to maintain knowledge of insurance and ensure accuracy of information.
- Maintain a clean and organized work area and patient waiting room.
- Uphold a professional image and environment at the front desk.
- Provide patient support and respond to requests for information in a courteous and timely manner.
- Demonstrate effective communication strategies reflective of the needs of all patients.
Qualifications and Education:
A high school graduate with a minimum of two years' experience in customer experience, preferably in a medical practice environment.
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