Front Desk Representative

4 weeks ago


Green Valley, Arizona, United States Medix Full time

Job Title: Front Desk Representative

Job Overview:

Medix is seeking a highly skilled and detail-oriented Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional patient care and administrative support to our clients.

Responsibilities:

  • Greet patients and visitors with a smile and in a prompt, courteous, and professional manner
  • Check in patients for office visits, treatments, and labs and inform clinical staff of patient arrival
  • Provide and explain paperwork for the patient to complete prior to examination; collect, proof for completeness, and file patient forms; update demographics and insurance information in the system; collect co-pays and balances
  • Answer phones (mostly patient calling to verify time of appointment or reschedule appointment)
  • Record patient cancellations and missed appointments; reschedule appointments; notify appropriate staff of the cancellation and make note in patient chart
  • Record call if Clinical Triage is needed and input note in the system so clinical staff knows to contact the patient
  • Provide general administrative support
  • Working with Athena (scheduling system) and iKnowMed G2 (EMR)


Requirements:

  • High school diploma or GED
  • Bilingual Spanish/English preferred but not required


Benefits:

  • Paid Sick Leave
  • Health Benefits / Dental / Vision
  • 401k
  • Short Term Disability Insurance
  • Term Life Insurance Plan


Medix is acting as an Employment Business in relation to this vacancy.



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