Senior Loan Underwriting Manager

2 weeks ago


Pittsburgh, Pennsylvania, United States F.N.B. Corporation Full time

Position Title:

Manager of Loan Underwriting

Business Unit: Retail Lending

Reports to: Various

Position Overview:

This role is primarily accountable for overseeing intricate underwriting responsibilities, guiding the loan underwriting team in effectively allocating work assignments, monitoring the quality and efficiency of credit evaluations, and addressing any arising challenges. This includes the recruitment and assessment of team members, along with providing necessary training.

Engagement with management, dealers, and vendors is essential to ensure the delivery of top-tier loan fulfillment services to branches and end borrowers.

Key Responsibilities:

1. Assess the integrity of retail credit applications, addressing customer, branch, or dealer concerns to convert declines into lending opportunities.

2. Facilitate the selection and onboarding of underwriters and servicers, assign work tasks, and assist in the annual performance evaluations of the underwriting team.

3. Cultivate a portfolio of retail loans by evaluating applications and credit histories, securing approvals for loans that align with the Bank's credit quality and profitability standards.

4. Serve as a primary credit decision-maker for retail loans, providing mentorship and direction to developing underwriters.

5. Collaborate with management to optimize workflows and strategies to enhance productivity.

6. Exhibit exemplary personal and interpersonal conduct, ensuring superior service delivery to customers and colleagues.

7. Investigate and resolve customer complaints by gathering relevant information and proposing compliant solutions.

8. Actively seek opportunities to cross-sell additional bank products to meet customer needs and support the Bank's profitability goals.

9. Undertake other related duties and projects as assigned.

All employees are expected to manage risks associated with their roles by understanding and adhering to the risk management protocols established by F.N.B. Corporation.

Minimum Education Requirements:

BA or BS

Experience Requirements:

7 years of relevant experience

Skills Required:

• Strong management capabilities
• Excellent written and verbal communication skills
• Proficient organizational, analytical, and interpersonal skills
• Outstanding customer service orientation
• Competence in using personal computers and job-related software
• Basic MS Word, Intermediate MS Excel, Basic MS PowerPoint skills

Licensure/Certification:

N/A

Physical Requirements:

N/A

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