Problem Solving Specialist

4 weeks ago


San Francisco, California, United States Episcopal Community Services Of San Francisco Full time
Job Summary

We are seeking a skilled Problem Solving Specialist to join our team at Episcopal Community Services Of San Francisco. As a Problem Solving Specialist, you will play a critical role in supporting individuals experiencing homelessness throughout San Francisco.

Key Responsibilities
  • Screen and assess single adults experiencing homelessness using standardized tools and protocols.
  • Provide crisis intervention assistance and support individuals in avoiding entry to shelter or the experience of street homelessness.
  • Analyze information, problems, and situations to define barriers to a Problem Solving resolution.
  • Engage participants in problem-solving dialogue to assess for additional resources available within their network.
  • Make authorized, prioritized referrals into housing programs and ECS Housing Navigation services.
  • Conduct immediate and longer-term follow-up to ascertain the effectiveness of Problem Solving activities.
Requirements
  • Masters or Bachelors Degree in psychology, counseling, social work, or related field (a plus).
  • At least 3 years of experience closely related to the job description.
  • Substantial or demonstrated knowledge/experience working with individuals in crisis or unstable housing situations.
  • Strong knowledge of issues confronted by and sensitivity to adults with substance abuse, domestic violence, HIV/AIDS, mental health issues, history of trauma, and co-occurring-diagnoses.
  • Demonstrated respect for, experience with, and willingness to work with a diverse client population.
  • Deep knowledge and understanding of the resources available to homeless and low-income residents of San Francisco.
  • Exceptional verbal and written communication.
  • Professional and discreet demeanor with good interpersonal skills.
What We Offer
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • The opportunity to make a meaningful difference in the lives of individuals experiencing homelessness.

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application, including your resume and cover letter, to [insert contact information].



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