Customer Service Representative

4 weeks ago


Frederick, Maryland, United States FYZICAL Therapy and Balance Centers Full time
Job Summary

FYZICAL Therapy and Balance Centers is seeking a highly organized and detail-oriented Customer Service Representative to join our team in Frederick, MD. As the first point of contact for our patients, you will play a critical role in ensuring a positive and seamless experience for our clients.

Key Responsibilities
  • Manage patient scheduling and appointments
  • Collect and track patient data, referrals, and reports
  • Communicate with patients and physicians
  • Process payments and verify insurance
  • Perform administrative tasks, including mail distribution and benefits paperwork
Requirements
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Excellent communication and multitasking skills
  • Positive attitude and strong work ethic

We offer a dynamic and supportive work environment, opportunities for advancement, and a chance to be part of a top-rated team. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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