Customer Service Representative

3 weeks ago


Frederick, Maryland, United States Mr Handyman Full time

Job Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Mr. Handyman. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing field technician schedules, and performing administrative tasks.

Key Responsibilities:

  • Provide excellent customer service over the phone, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage field technician schedules, ensuring that technicians are assigned to jobs efficiently and effectively.
  • Interact with field technicians, providing support and guidance as needed.
  • Perform administrative tasks, including filling out and filing forms with vendors, reconciling field technician purchases, and assisting owners with other tasks as needed.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of customer service experience, preferably in a fast-paced office environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, technicians, and owners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.

What We Offer:

  • Competitive hourly rate of $14-$18 per hour.
  • Bonus and incentives for meeting performance goals.
  • Paid holidays and paid time off.
  • Friendly team working environment.
  • Opportunities for professional growth and development.

About Us: Mr. Handyman is a leading provider of home maintenance and repair services, with a focus on providing exceptional customer service and building long-term relationships with our clients. We are a smoke-free environment and an equal opportunity employer.



  • Frederick, Maryland, United States Wash Lube Repair Full time

    Customer Service RepresentativeWe're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD. As a Customer Service Representative, you will be responsible for processing payments, cleaning, and other administrative duties. You will also be expected to...


  • Frederick, Maryland, United States Wash Lube Repair Full time

    Customer Service RepresentativeWe're seeking a detail-oriented and task-oriented individual to join our team as a Customer Service Representative at Wash Lube Repair. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing payments, and maintaining a clean and safe work...


  • Frederick, Maryland, United States Tuckers Air Conditioning, Heating & Plumbing Full time

    {"title": "Customer Service Representative", "description": "About Tuckers Air Conditioning, Heating & PlumbingWe are a leading provider of HVAC services in Frederick, MD, dedicated to delivering high-quality, efficient, and professional services to our customers. Our mission is to exceed customer expectations and establish trust through exceptional service...


  • Frederick, Maryland, United States Mr Handyman Full time

    Job Title: Customer Service RepresentativeAs a key member of our team, you will represent Mr. Handyman on customer calls, handling service requests and customer complaints with respect and courtesy.Responsibilities include:Receiving incoming calls in a professional and courteous mannerReturning customer calls, responding to complaints, and resolving...


  • Frederick, Maryland, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe're a dynamic and fast-paced company that's passionate about delivering exceptional customer experiences. Our in-store teams are the heart of our business, and we're looking for talented individuals to join our ranks.Job Title: Customer Service RepresentativeWe're seeking a Customer Service Representative to join our team. As a CSR,...


  • Frederick, Maryland, United States Spherion Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to all clients and customers, ensuring a positive satisfaction experience.Key responsibilities include:Providing excellent customer service to all clients and...


  • Frederick, Maryland, United States Mr. Handyman Full time

    Job SummaryAs a Customer Service Representative at Mr. Handyman, you will be the face of our company, interacting with customers to provide exceptional service and support. Your primary responsibility will be to handle customer calls, respond to concerns, and resolve issues in a professional and courteous manner. You will also schedule services and dispatch...


  • Frederick, Maryland, United States Wash Lube Repair Full time

    We're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD.As a key member of our team, you'll be responsible for processing payments through our point-of-sale system, loading cars on the conveyor belt, and maintaining a clean and safe environment for our...


  • Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our community.Key ResponsibilitiesProvide...


  • Frederick, Maryland, United States Domino's Pizza LLC Full time

    Join Our Team at Domino's Pizza LLCWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you'll be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.Key Responsibilities:Customer Service: Demonstrate a...


  • Frederick, Maryland, United States Giant Food Full time

    Job SummaryAs a Customer Service Representative at Giant Food, you will play a vital role in ensuring our customers have an exceptional shopping experience. Your primary responsibility will be to maintain a well-stocked and organized sales floor, ensuring that products are readily available for our customers. This includes receiving and stocking merchandise,...


  • Frederick, Maryland, United States Domino's Franchise Full time

    Domino's Franchise Job DescriptionAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service...


  • Frederick, Maryland, United States FYZICAL Therapy and Balance Centers Full time

    Job SummaryFYZICAL Therapy and Balance Centers is seeking a highly organized and detail-oriented Customer Service Representative to join our team in Frederick, MD. As the first point of contact for our patients, you will play a critical role in ensuring a positive and seamless experience for our clients.Key ResponsibilitiesManage patient scheduling and...


  • Frederick, Maryland, United States Massage Envy Full time

    Overview:We're seeking a skilled Customer Service Representative to join our team at Massage Envy Urbana. As a key member of our staff, you'll be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.Responsibilities:Provide outstanding customer service and ensure every guest feels valued and understoodPromote...


  • Frederick, Maryland, United States Curaleaf Full time

    As a key member of the Curaleaf team, you will serve as a brand ambassador, providing exceptional customer service and educating guests on our products. Your daily responsibilities will include driving sales, operating the point-of-sale system, and working collaboratively with your team to create a welcoming environment.Key Responsibilities:Represent...


  • Frederick, Maryland, United States Giant Food Full time

    Job SummaryAs a Customer Service Representative at Giant Food, you will play a vital role in maintaining the store's operations. Your primary responsibilities will include bagging groceries, pricing checks, loading and collecting carts, and assisting customers when needed. This is a general overview of your job duties, and you may be asked to assist in other...


  • Frederick, Maryland, United States NRG Energy Full time

    Job Summary:The Customer Service Representative will play a crucial role in supporting the operational business needs of NRG Energy by effectively communicating with and addressing all customer needs and inquiries. This individual will partner with field employees and management to complete all applicable administrative duties.Key Responsibilities:Answers...


  • Frederick, Maryland, United States Curaleaf Full time

    As a Customer Service Representative at Curaleaf, you will be the first point of contact for our guests, ensuring they have a great experience during each visit. Your daily responsibilities will include driving sales and using the point-of-sale system to track merchandise and verify purchases. You will work alongside your team to create an environment of...


  • Frederick, Maryland, United States NRG Energy Full time

    Job Summary:The Customer Service Representative will play a critical role in supporting the operational business needs of NRG Energy by effectively communicating with and addressing all customer needs and inquiries. This individual will partner with field employees and management to complete all applicable administrative duties.Key Responsibilities:Answer...


  • Frederick, Maryland, United States Food Lion Full time

    Job SummaryAs a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers. You will be the face of our company, and your primary goal will be to create a positive shopping experience for our customers.Key Responsibilities Provide excellent customer service by greeting each...