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Organic Certification Coordinator

2 months ago


Santa Cruz, California, United States CCOF Full time
Job Title: Applicant Coordinator

CCOF is seeking a highly skilled and motivated Applicant Coordinator to join our Acquisitions team. As a key member of our team, you will play a critical role in supporting new applicants seeking certification in our program offerings.

Job Summary:

The Applicant Coordinator will provide exceptional customer service to prospects, record new prospects, track interactions, and manage prospect records in Salesforce. This role will also assist with data entry, reporting, and cleanup projects in Salesforce, as well as conduct regular outreach events and support team outreach efforts to prospects.

Key Responsibilities:
  • Provide applicant support to prospects from website, emails, phone requests, trainings, and follow-up to trade show prospects.
  • Record new prospects, track interactions, and manage prospect records in Salesforce.
  • Conduct regular outreach events and support team outreach efforts to prospects.
  • Assist with data entry, reporting, and cleanup projects in Salesforce.
Requirements:
  • 2+ years of experience providing sales support in fields related to organic certification, agriculture, or food production.
  • Critical thinking and problem-solving skills.
  • Professionalism in customer service.
  • Strong verbal and written professional communication skills.
  • Excellent organizational skills.
  • Proactive, self-directed, and driven to achieve goals.
  • Adaptable and open to working in an ever-changing environment.
  • Proficiency in computer skills, including Microsoft Outlook, Teams, Word, Excel, and database programs.
Preferred Qualifications:
  • Proficiency in Salesforce.
  • Bilingual in English and Spanish.
  • Familiarity with CCOF Certification Programs.
  • Experience with regulatory compliance processes.
  • Knowledge and commitment to Diversity, Equity, and Inclusion principles.
What We Offer:

CCOF takes pride in offering competitive pay and benefits, including superb health plans, a 401(k) program, and generous sick/personal and vacation time. The Applicant Coordinator's starting salary range will be $52,000 – 62,000 and will depend on qualifications and experience.

How to Apply:

Interested applicants, please submit the following documents:

  • Cover letter summarizing your interest in CCOF and the position, and qualifications.
  • Current resume.
  • List of three professional references.

Incomplete applications will not be considered. No phone calls, please. Only short-listed candidates will be contacted.