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Environmental Services Coordinator
2 months ago
University Village Thousand Oaks CCRC LLC is seeking a highly skilled Environmental Services Coordinator to join our team. As a key member of our Environmental Services Department, you will be responsible for managing and distributing information, providing direct housekeeping, laundry, and custodial services as needed, and assisting the Director in the day-to-day operations of the Department.
Key Responsibilities- Assist in the development and implementation of the master cleaning schedule for all unit cleaning and special cleaning projects in a timely manner.
- Communicate regularly with Residents regarding their cleaning schedule and ensure that all necessary information is recorded and submitted in a timely manner.
- Maintain accurate and current departmental logs, records, and reports, and ensure that all required department records are up-to-date.
- Assist the Environmental Services Manager/Director with coordinating and recording mandated annual deep cleanings of each unit.
- Coordinate with other Departments to ensure seamless execution of special events and functions.
- Conduct regular inventories of all housekeeping supplies, including equipment and radios, and ensure that all necessary orders are placed in a timely manner.
- Assist Department leadership in operating within the Department budget guidelines and ensure that all expenses are properly recorded and accounted for.
- Provide direct housekeeping, laundry, or custodial duties as needed, and ensure that all tasks are completed to the highest standard.
- Develop and maintain excellent relations with Residents and promote good departmental morale.
- Attend in-service training sessions and education programs as assigned/required, and ensure that all necessary training is completed in a timely manner.
- Protect Community property/equipment and report any defects or issues to the appropriate authorities.
- Notify superiors of any damages, deficits, or disturbances, and address complaints/requests with professionalism and patience.
- Observe and report any noticeable changes in a Resident's health, demeanor, or disposition to the appropriate authorities.
- Assist EVS team members as needed with project or deadlines, dictated by the Director/Manager.
- Minimum of two years of office management/administrative assistant experience.
- Strong computer skills, including Microsoft Word, Excel, and Outlook.
- A passion for giving excellent customer service.
- Strong Writing and Grammar skills.
- Strong Verbal communication skills and telephone etiquette required.
- High School/GED education required. Special courses in environmental services or institutional management are desirable.
