Tax Services Representative
2 weeks ago
We are seeking a highly motivated and organized Receptionist to join our team at H&R Block. As a Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a positive experience for all who visit our office.
Key Responsibilities- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients' needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
H&R Block is a leading provider of tax preparation and financial services. We are committed to helping our clients achieve their financial goals and providing a positive experience for all who interact with our company.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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