Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and driving sales growth.
Responsibilities:- Establish and maintain customer relationships through regular communication and follow-up
- Schedule appointments with existing customers and confirm their appointments
- Make outgoing birthday calls to our current customers
- Make outgoing follow-up calls to customers who have experienced a claim
- Assist with sales growth and customer retention efforts
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented and detail-oriented
- Proactive in problem-solving and able to learn computer functions
- Ability to work in a team environment
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within our agency
- License reimbursement
We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Curtis Monday - State Farm Agent may be the right fit for you. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
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