Retail Customer Experience Coordinator

1 month ago


Bellevue, Washington, United States TJ Maxx Full time
Job Title: Retail Customer Experience Coordinator

At TJ Maxx, we're looking for a Retail Customer Experience Coordinator to join our team. As a key member of our front-of-store team, you'll be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt, courteous customer service.

Key Responsibilities:

  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Train and mentor Associates on front-end principles
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment

Requirements:

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Salary: $17.28 to $27.20 per hour

Location: TJ Maxx Store 1069, 4001 Factoria Square Mall SE, Bellevue, WA 98006



  • Bellevue, Washington, United States TJ Maxx Full time

    Customer Experience Role OverviewTJ Maxx is seeking a skilled Customer Experience professional to join our team. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt, courteous customer service.Key ResponsibilitiesCreate a positive internal and external...


  • Bellevue, Washington, United States Casper Retail Full time

    About the Role:Casper Retail is seeking a Part Time Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, maintaining a healthy sales pipeline, and upholding the highest level of product knowledge and expertise.Key Responsibilities:Provide exceptional service to every...


  • Bellevue, Washington, United States Casper Retail Full time

    At Casper Retail, we're on a mission to create a better sleep experience for all. As a Part-Time Retail Sales Associate, you'll play a key role in helping us achieve this goal. **Your Key Responsibilities:** * Provide exceptional customer service to every person who walks through our doors * Build strong relationships with customers through clienteling and...


  • Bellevue, Washington, United States Smart Consulting Solutions Inc Full time

    Job DescriptionAt Smart Consulting Solutions Inc, we're seeking a skilled Retail Sales Associate to provide exceptional customer service and drive sales in our stores. As a key member of our team, you'll play a crucial role in creating memorable shopping experiences and achieving stellar sales outcomes.As a Retail Sales Associate, your primary focus will be...


  • Bellevue, Washington, United States Gap Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Athleta. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth through effective product knowledge and sales...


  • Bellevue, Washington, United States Comcast Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Representative to join our retail team at Comcast. As a Sales Representative, you will be responsible for working directly with customers in a retail location, evaluating their potential product needs, and making appropriate recommendations.Key Responsibilities:Providing outstanding...


  • Bellevue, Washington, United States Smart Consulting Solutions Inc Full time

    Job DescriptionAt Smart Consulting Solutions Inc, we're looking for a skilled Retail Sales Associate to provide exceptional customer service and drive sales. As a key member of our team, you'll play a crucial role in creating memorable shopping experiences and achieving stellar sales outcomes.Key Responsibilities:Exceed sales goals by offering personalized...


  • Bellevue, Washington, United States Vuori, Inc Full time

    Job DescriptionVuori, Inc is redefining athletic apparel with a focus on comfort and style. As a Retail Sales Associate - Sales Focused, you will be the face of our brand, providing exceptional customer service and building lasting relationships with our clients.Key ResponsibilitiesForge connections with customers and communicate Vuori's brand values through...


  • Bellevue, Washington, United States Vuori, Inc. Full time

    Unlock a rewarding career at Vuori, Inc., where you'll forge lasting connections with customers and communicate the brand's values through exceptional product knowledge. As a Seasonal Retail Sales Associate, you'll be the face of our company, ensuring an unforgettable customer experience.Key ResponsibilitiesForge lasting relationships with customers,...


  • Bellevue, Washington, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Merchandise Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional...


  • Bellevue, Washington, United States GKD Enterprises LLC Full time

    Job DescriptionAt GKD Enterprises LLC, we are seeking a highly skilled and experienced Director of Customer Experience to lead our Learning Center team. The ideal candidate will have a proven track record of delivering exceptional customer service, driving sales growth, and developing effective marketing strategies.Key Responsibilities:Develop and implement...


  • Bellevue, Washington, United States Nothing Bundt Cakes Full time

    Job Summary:The Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities: Promptly greet walk-in and phone guests with genuine warmth and helpful...


  • Bellevue, Washington, United States Kroger Family of Companies Full time

    We are seeking a passionate Cheese Connoisseur and Customer Experience Specialist to join our team at Murray's Cheese.Located in a bustling area, this role offers a competitive salary of $65,000 - $85,000 per year, depending on experience.Job Description:As a key member of our team, you will be responsible for delivering an exceptional customer experience...


  • Bellevue, Washington, United States Nothing Bundt Cakes - Bellevue Full time

    Job OverviewThe Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as the ability to work efficiently in a fast-paced environment.Key Responsibilities:Promptly greet guests with genuine warmth and helpful enthusiasm...


  • Bellevue, Washington, United States T.J. Maxx Full time

    Customer Experience Team LeadAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Team Lead, you'll oversee a team of Associates at the front of store, ensuring seamless customer interactions. Your responsibilities will include training and coaching Associates on personalizing the customer experience,...

  • Sales Associate

    4 weeks ago


    Bellevue, Washington, United States Crate and Barrel Full time

    About the RoleCrate and Barrel is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining a visually appealing sales floor.Key Responsibilities:Provide exceptional customer service, answering...

  • Sales Associate

    4 weeks ago


    Bellevue, Washington, United States Crate&Barrel Full time

    About the RoleWe're seeking a highly motivated and customer-focused Sales Associate to join our team at Crate and Barrel. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining a visually appealing sales floor.Key ResponsibilitiesMeet daily sales goals and become an expert on our...


  • Bellevue, Washington, United States JLL Full time

    About the Role:JLL is seeking a highly organized and detail-oriented Workplace Experience Coordinator to join our team. As a key member of our facilities team, you will be responsible for maintaining a clean and organized workspace, ensuring that all facilities are well-maintained, and providing exceptional customer service to our clients and employees.Key...


  • Bellevue, Washington, United States World Market Full time

    **Job Summary**World Market is seeking a highly motivated and experienced Customer Experience Team Lead to join our team. As a key member of our leadership team, you will be responsible for modeling and leading a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.**Key Responsibilities**Assess and...

  • Sales Associate

    4 weeks ago


    Bellevue, Washington, United States Comoto Full time

    Job SummaryAs a Sales Associate at Comoto, you will be responsible for delivering exceptional customer experiences and providing in-depth product knowledge to our customers. You will be expected to maintain a strong sense of product knowledge and stay up-to-date with our brand and product information.Key ResponsibilitiesProvide outstanding customer service...