Director of Customer Experience

Customer Experience Leadership OpportunityAt Zenoti, we're seeking a seasoned leader to drive our Customer Experience strategy for Small Business. As Director of Customer Experience, you'll be responsible for managing and developing a team of support professionals, providing leadership-by-doing, and owning initiatives within our broader Customer Experience...

Customer Care Director Job DescriptionAt Chewy, we're committed to delivering an exceptional customer experience that sets us apart from the competition. As a Customer Care Director, you'll play a critical role in shaping our customer service strategy and ensuring that our customers receive the highest level of care.Key Responsibilities:Develop and implement...

Customer Care Director Job DescriptionAt Chewy, we're committed to delivering an exceptional customer experience that sets us apart from the competition. As a Customer Care Director, you'll play a critical role in shaping our customer service strategy and ensuring that our customers receive the highest level of care.Key Responsibilities:Develop and implement...

About the RoleWe are seeking a highly skilled and experienced Director, Customer Care Strategy and Defect Elimination to join our Customer Care team at Chewy. As a key member of our leadership team, you will be responsible for building and leading a high-performing organization that delivers exceptional customer experiences.Key ResponsibilitiesDevelop and...

Our OpportunityChewy is seeking an experienced Associate Director, Voice of the Customer to lead our industry-leading Customer Care organization. In this role, you'll drive a team that obsesses over deeply understanding our customers' needs and driving feedback throughout Chewy to improve Customer Experience. The right candidate will shape the role that...

About ChewyWe aim to become the most trusted and convenient online destination for pet parents and our partners, including vets and service providers.Our Success MetricsWe measure our success by the happiness of the people and pets we serve, not just by the amount of revenue generated.Job DescriptionAs a key member of our team, you will be responsible for...

About the Role:The e-Commerce Sales Associate plays a vital role in AutoNation's mission to provide exceptional customer experiences. This position involves interacting with hundreds of customers online, over the phone, and in person to guide their vehicle purchase in our no-haggle sales environment.Key Responsibilities:Respond to leads in a timely fashion,...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Specialist to join our team as an Escalated Billing Call Support Agent. This is a professional individual contributor position that requires a passion for delivering exceptional customer service and a strong understanding of billing and technical support.Key...

Job DescriptionVuori, Inc. is a dynamic and fast-paced retail environment that reflects the company's brand values. We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate - Sales Focused.Key ResponsibilitiesCustomer ServiceForge lasting relationships with customers and provide exceptional service to...

Job SummaryWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at World Market. As a key member of our leadership team, you will be responsible for modeling and leading a customer-first selling culture, driving business growth, and developing a high-performance team.Key ResponsibilitiesPartner with the Store Manager...

Job Title: Senior Director, Global Customer SuccessSeagull Scientific is seeking a highly experienced Senior Director, Global Customer Success to lead our customer success strategy and team. As a key member of our leadership team, you will be responsible for designing, building, and scaling our global customer success function to drive customer retention,...

Customer Experience CoordinatorT.J. Maxx is seeking a Customer Experience Coordinator to promote an excellent customer experience and oversee a team of Associates at the front of store. The ideal candidate will be responsible for training and coaching Associates on personalizing the customer experience while promoting loyalty programs, addressing customer...

Job Title: Retail Customer Experience CoordinatorAt TJ Maxx, we're passionate about delivering an exceptional customer experience. As a Retail Customer Experience Coordinator, you'll play a key role in promoting a positive and engaging environment for our customers.Key Responsibilities:Lead by example, demonstrating outstanding customer service and promoting...

Job Title: Retail Customer Experience CoordinatorAt TJ Maxx, we're looking for a Retail Customer Experience Coordinator to join our team. As a key member of our front-of-store team, you'll be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt, courteous customer service.Key Responsibilities:Create...

About Tory BurchWe are an American luxury lifestyle brand, founded in 2004. Our design philosophy is defined by effortless silhouettes, innovative materials, and eclectic juxtapositions of color.Key Holder RoleAs a Key Holder, you will be responsible for providing exceptional customer service and driving sales in our retail stores. You will work closely with...

About the RoleWe are seeking a highly skilled and motivated Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience and leading by example in providing outstanding service.Key ResponsibilitiesCreate a positive internal and external customer...

Tory Burch Key HolderWe are an American luxury lifestyle brand, founded in 2004. Our design philosophy is defined by effortless silhouettes, innovative materials, and eclectic juxtapositions of color. As a Key Holder, you will be responsible for creating a seamless customer experience, ensuring that every interaction is personalized and memorable.Key...

Job Title: Center DirectorAt Sylvan Learning, we are seeking a highly motivated and experienced Center Director to lead our education center in achieving performance goals and growing the business.Key Responsibilities:Manage the overall customer experience, sales, and local marketing strategies to drive business growthOversee the day-to-day operations of the...

Customer Experience Coordinator Job DescriptionT.J. Maxx is seeking a Customer Experience Coordinator to promote an exceptional customer experience in our Factoria Square Mall store.Key Responsibilities:Oversee a team of Associates to ensure a personalized customer experience.Train and coach Associates on customer service skills and loyalty programs.Address...

Job Title: Director, MarketingWe are seeking a highly skilled and experienced Director of Marketing to join our team at Disability Solutions. As a key member of our executive team, you will be responsible for driving strategic initiatives and leading a talented team of professionals.Job Summary:The Director of Marketing will be responsible for developing and...