Customer Experience Ambassador

1 month ago


Bellevue, Washington, United States Nothing Bundt Cakes - Bellevue Full time
Job Overview

The Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as the ability to work efficiently in a fast-paced environment.

Key Responsibilities:
  • Promptly greet guests with genuine warmth and helpful enthusiasm to determine their interests and needs.
  • Maintain strong product knowledge to educate guests on our cake distinction, size and flavor profile options, pricing, and special promotions.
  • Suggest additional merchandise to complete a unique celebration.
  • Process guest orders efficiently and accurately using the point-of-sale system.
  • Uphold a clean and organized bakery presentation.
  • Replenish retail merchandise and cake display case to ensure a strong visual presentation.
  • Assist the Crafter in preparing cake decorations and packaging supplies as needed.
  • Comply with all health and safety guidelines and company policies and procedures.
Requirements:
  • Must be 16 years of age or older.
  • Previous guest service experience at a bakery, restaurant, or retail store is a plus.
Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.



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