Dairy Queen Assistant Manager

6 days ago


Hendersonville, North Carolina, United States First Coast Energy Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at First Coast Energy. As a key member of our management team, you will be responsible for supporting the Manager in running the restaurant, ensuring exceptional customer service, and maintaining a positive work environment.

Key Responsibilities
  • Leadership and Management
    • Act as Manager on Duty in the manager's absence
    • Recruit, train, and develop store personnel
    • Oversee employees during shifts, providing guidance and coaching as needed
  • Operations and Logistics
    • Assist with inventory management and placing product orders
    • Maintain site appearance, cleanliness, and sanitation standards
    • Implement and maintain safety procedures
  • Customer Service and Sales
    • Maintain exceptional customer service standards
    • Coach employees on customer service skills
  • Administrative and Reporting
    • Create and submit daily reports as needed
    • Manage cash and merchandise inventories
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • 1+ years in restaurant management experience preferred
  • Skills and Qualifications
    • Authorized to work in the United States
    • ServSafe or Foodservice Manager Certification preferred
    • Valid Driver License and reliable transportation
    • Safely lift 55 lbs. and carry short distances
    • Stand and walk for 8+ consecutive hours
    • Climb a step stool, reach with arms above head, grasp with hands, crouch and stoop
    • Able to work for short periods in cold temperatures
    • Accurately select options from a cash register and touch-screen monitor
    • Communicate effectively in English (hear, speak, read, and write)
    • Accurately take payment and count change
    • Count and weigh product; calculate basic math
    • Basic computer proficiency
Work Environment

This is a fast-paced, dynamic work environment that requires flexibility and adaptability. As a Restaurant Operations Manager, you will be working in a restaurant setting, interacting with customers, employees, and management.

This is a full-time position, requiring evening, weekend, and holiday shifts. We offer a competitive salary and benefits package, including medical, dental, vision, and life insurance, paid vacation, holidays, and sick leave, bonus incentives, and 401(k) retirement savings with company match.



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