Shift Manager

1 week ago


Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Sweetwaters Coffee & Tea. As a Shift Manager, you will be responsible for leading a team of baristas and ensuring that our customers receive exceptional service and high-quality products.

Key Responsibilities
  • Lead a Team of Baristas: Supervise and motivate a team of baristas to achieve sales goals and provide excellent customer service.
  • Operate a Cash Register: Accurately process transactions, handle customer payments, and maintain a clean and organized workspace.
  • Prepare and Serve Coffee and Tea: Ensure that all coffee and tea beverages are prepared to our high standards and presented to customers in a timely and efficient manner.
  • Maintain a Clean and Safe Environment: Ensure that the café is clean, organized, and inviting at all times, and that all health and safety standards are met.
  • Manage Inventory and Supplies: Monitor and maintain inventory levels, order supplies as needed, and ensure that all products are stored and displayed in a clean and organized manner.
  • Support Store Operations: Assist with opening and closing procedures, including counting tills, reconciling inventory, and maintaining accurate records.
Requirements
  • Food Service Experience: Previous experience in a food service environment, preferably in a coffee shop or restaurant setting.
  • Leadership Skills: Proven ability to lead and motivate a team, with excellent communication and interpersonal skills.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide friendly, accurate, and efficient service to customers.
  • Availability: Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • Competitive Hourly Rate: $16.00-$17.00 per hour, including tips.
  • Opportunities for Advancement: Opportunities for professional advancement in our growing company.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays.


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