Automotive Service Director

7 days ago


New Bern, North Carolina, United States New Bern Auto Group Full time
Job Summary

We are seeking a highly skilled and experienced individual to lead our service department as an Automotive Service Manager in New Bern, North Carolina. As the manager of this team, you will provide exceptional leadership and management to ensure the highest level of customer satisfaction and profitability.


Key Responsibilities:
  • Oversee daily operations, including scheduling, staffing, training, and performance management.
  • Ensure technicians meet productivity and efficiency targets while maintaining high levels of customer satisfaction.
  • Maintain accurate records of service orders, parts used, and relevant information.

Compensation & Benefits:
  • Competitive salary: $80,000 - $110,000 per year (based on experience), plus commission.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.

Requirements

To be successful in this role, you should have:

  • A minimum of 3-5 years of experience in a leadership position in the automotive service industry.
  • Strong knowledge of automotive systems, parts, and repair processes.
  • Excellent communication and interpersonal skills.
  • Proven track record of managing and motivating teams.

EEOC Statement:

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of background or experience.



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