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Customer Service Representative

2 months ago

Fort Wayne, Indiana, United States SIRVA Full time

Job Summary

SIRVA is seeking a skilled Customer Service Temp to join our team. As a Customer Service Temp, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring timely and accurate resolution of customer inquiries.

Key Responsibilities

  • Respond to customer inquiries and resolve customer complaints in a timely and professional manner
  • Provide accurate and timely information to customers regarding their shipments and services
  • Collaborate with internal teams to resolve customer issues and ensure timely resolution
  • Document customer interactions and maintain accurate records
  • Perform other duties as assigned

Requirements

  • 1-3 years of experience in a customer service environment
  • Excellent communication and problem-solving skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Detail-oriented and able to manage time effectively

About SIRVA

SIRVA is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. We are committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives.

Equal Opportunity Employer

SIRVA is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.