Golf Shop Coordinator

4 days ago


San Antonio, Texas, United States TPC Network Full time
Job Title: Golf Shop Coordinator

TPC Network is seeking a highly motivated and customer-focused Golf Shop Coordinator to join our team. As a Golf Shop Coordinator, you will play a vital role in ensuring that our Members and guests have an exceptional golfing experience.

Responsibilities:
  • Assist PGA TOUR players, Members, and guests with their golfing needs, ensuring a smooth and enjoyable experience.
  • Greet and welcome Members and guests in a professional and courteous manner.
  • Communicate clearly and professionally with Members, guests, and fellow staff members.
  • Answer questions and provide assistance and information to Members and guests.
  • Accurately record time and date of reservations in the online reservation system.
  • Make corrections and updates to the online reservation system as necessary.
  • Email and telephone members/guests to verify advance reservations.
  • Advise guests of any abnormal golf course conditions.
  • Communicate with local hotels/resorts concerning golf course profile.
  • Accurately open, operate, and close the point of sale system.
  • Handle and count cash, make accurate change, record credit cards, gift certificates, and Member charges.
  • Collect green fees, car fees, and other incomes.
  • Assist with physical inventories as required.
  • Assist with the daily cleaning of the golf shop.
  • Ensure displays are kept at par stock inventory levels.
  • Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques.
  • Anticipate the needs of Members and guests and offer appropriate merchandise alternatives.
  • Assist with all closing procedures for the Golf Shop.
  • Communicate up-to-date information accurately and effectively using radio communications.
Requirements:
  • High school education or equivalent education.
  • Basic knowledge of general business practices, retail sales practices, and procedures.
  • Previous customer experience required.
Working Environment:

This job operates in a professional office environment and requires regular standing, walking, sitting, kneeling, and use of hands to handle or feel. The employee must occasionally lift and/or move up to 25 pounds.


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