Business Security Operations Manager
7 days ago
At Allied Universal, we provide rewarding careers that give you a sense of purpose. Our dynamic, diverse and inclusive workplace fuels a culture that reflects in our communities and customers we serve.
We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions
Allied Universal is looking to hire an Account Manager who will be accountable for day-to-day operations of assigned accounts, including hiring, training, disciplining and terminating staff.
Account Managers build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account.
Maintain or oversee maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provide after-hour emergency response as required.
Responsibilities:- Supervise the day to day security operations of assigned client sites
- Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
- Evaluate and enhance security services provided to protect people and property
- Build, improve and maintain effective relationships with both client and employees
- Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
- Evaluate all required reporting and contract compliance requirements
- Ensure regular communication of issues or program with Client
- Handle any escalated security issues or emergency situations appropriately
- Other management responsibilities as determined by leadership
- Bachelor's degree in Criminal Justice, Business Administration or related field
- Previous Contract Security, facilities management, military or law enforcement experience
- At least two years of business management/operations/supervisory experience (depending on size/scope of client)
- Able to develop and grow customer relationships
- Experience in hiring, developing, motivating and retaining quality staff
- Outstanding interpersonal and communications skills
- Able to work in a team-oriented management environment with the ability to work independently
- Able to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
- Previous payroll, billing and scheduling experience preferred
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
- $67,724.80 yearly salary
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