Senior ServiceNow Implementation Specialist

6 days ago


Washington, Washington, D.C., United States Fidelity Partners Full time
ServiceNow Developer III (HYBRID)

Fidelity Partners is seeking a skilled Senior ServiceNow Implementation Specialist to join our team.

We are looking for a highly experienced professional with a proven track record of leading successful ServiceNow implementations.

About the Role

This role will be responsible for supporting, maintaining, and enhancing various ServiceNow modules, including IT Service Management, Hardware Asset Management, Software Asset Management, Strategic Portfolio Management, Project Portfolio Management, Human Resource, Service Catalog Application, and Workplace Service Delivery.

The ideal candidate will have a deep understanding of ServiceNow's capabilities and a strong ability to provide technical guidance and support to stakeholders.

Key Responsibilities:

  • Support and maintain existing ServiceNow modules and configurations
  • Enhance module functionality and performance as needed
  • Collaborate with stakeholders to define business requirements and develop solutions
  • Provide training and documentation to users on new features and workflows
Requirements

To be successful in this role, you will need:

  • A minimum of 5 years of experience leading ServiceNow implementations
  • Expert-level knowledge of ServiceNow's configuration and customization capabilities
  • Strong technical skills, including proficiency in scripting languages and data analysis tools
  • Excellent communication and project management skills
Benefits

We offer a competitive compensation package, comprehensive benefits, and outstanding career growth opportunities.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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