Automotive Service Director

4 hours ago


Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time
Unlock Your Potential as an Automotive Service Manager at Don Johnson Motors Inc

Are you a seasoned professional looking to take your career to the next level? Do you have a passion for delivering exceptional service and driving business growth? We're seeking an experienced Automotive Service Manager to join our team at Don Johnson Motors Inc.

About the Role

As an Automotive Service Manager, you will be responsible for leading our service department to achieve exceptional customer satisfaction, revenue growth, and operational efficiency. You will oversee a team of technicians and service advisors, ensuring they have the necessary tools, training, and support to deliver outstanding service.

Key Responsibilities
  • Develop and implement strategic plans to drive service department growth and profitability
  • Lead and manage a high-performing team of technicians and service advisors
  • Ensure compliance with regulatory requirements and manufacturer guidelines
  • Monitor and analyze key performance indicators to drive business improvement
  • Build and maintain strong relationships with guests, encouraging repeat business and referrals
  • Guarantee the highest quality of service repairs to eliminate comebacks and enhance guest satisfaction
Requirements
  • Minimum of 5 years in automotive service management
  • Bachelor's degree in Business, Automotive Technology, or related field preferred
  • Comprehensive understanding of vehicle maintenance and repair procedures
  • Strong leadership skills with experience managing a team of technicians and service advisors
  • Ability to develop and implement effective training programs
What We Offer

At Don Johnson Motors Inc, we offer a dynamic and supportive work environment, competitive pay, comprehensive benefits, and opportunities for growth and development. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.



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