Patient Service Representative
4 weeks ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Ascension Saint Agnes Health Center in Baltimore, MD. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients and families, ensuring a positive experience throughout their care journey.
Key Responsibilities- Verify and enter demographic information for patients
- Obtain and verify insurance authorizations/precertification
- Complete medical record release requests and schedule/confirm patient appointments
- Enter, review, and submit charges for patient procedures and services daily
- Collect co-payments and reconcile all daily reports and deposits for accuracy
- High School diploma equivalency or 1 year of applicable cumulative job-specific experience required
- Medical office, EMR, and customer service experience preferred
- Clear communication skills and ability to work effectively in a fast-paced environment
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our mission is to provide a place of respect and inclusion for all associates, as well as a rich learning environment with countless opportunities for career growth and professional development.
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