Customer Support Specialist

1 week ago


SaintSaturninlèsAvignon, Provence-Alpes-Côte d'Azur, United States ELITE DISTRIBUTING INCORPORATED Full time
Job OverviewWe are seeking a skilled Customer Support Specialist to join our team at ELITE DISTRIBUTING INCORPORATED. As a key member of our customer-facing staff, you will be responsible for delivering exceptional support and resolving issues efficiently.

In this role, you will interact with customers through various channels, providing solutions to their inquiries and concerns. Your primary objective is to ensure customer satisfaction by addressing their needs promptly and professionally.

Responsibilities:
  • Respond to customer inquiries in a timely and knowledgeable manner.
  • Analyze and resolve customer complaints efficiently.
  • Process customer transactions, forms, applications, and requests accurately.
  • Maintain accurate records of customer interactions and feedback.
  • Communicate effectively with colleagues to ensure seamless support.
  • Provide actionable feedback on improving the customer service process.


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