Frontline Support Specialist

3 weeks ago


SaintSaturninlèsAvignon, Provence-Alpes-Côte d'Azur, United States ELITE DISTRIBUTING INCORPORATED Full time

Job Description:

ELITE DISTRIBUTING INCORPORATED is seeking a motivated and customer-centric professional to fill the role of Customer Service Representative. As a valued member of our team, you will be responsible for delivering exceptional customer experiences through prompt responses, efficient issue resolution, and proactive communication.

Key Responsibilities:

  • Handling customer inquiries with professionalism and expertise
  • Resolving customer complaints in a fair and timely manner
  • Managing orders, forms, applications, and requests with accuracy
  • Documenting customer interactions, transactions, comments, and complaints accurately
  • Collaborating with colleagues to ensure seamless customer service delivery

Requirements:

  • Demonstrated experience in customer-facing roles or similar positions
  • Excellent phone communication skills and active listening
  • Superior communication and presentation skills
  • Ability to work independently, prioritize tasks, and manage time effectively
  • High school diploma or equivalent; bachelor's degree preferred
  • Proficiency in English language

Compensation Package:

We offer a competitive annual salary range of $48,000 - $60,000, commensurate with qualifications and experience.



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