Customer Service Professional

3 weeks ago


SaintSaturninlèsAvignon, Provence-Alpes-Côte d'Azur, United States ELITE DISTRIBUTING INCORPORATED Full time
Job Summary

We are seeking a highly skilled Customer Service Professional to join our team at ELITE DISTRIBUTING INCORPORATED. This role involves handling customer inquiries, resolving issues, and maintaining exceptional customer satisfaction levels.


Key Responsibilities
  • Respond promptly to customer inquiries with knowledgeable expertise.
  • Acknowledge and resolve customer complaints in a timely and professional manner.
  • Process orders, forms, applications, and requests efficiently.
  • Maintain accurate records of customer interactions, transactions, comments, and complaints.
  • Collaborate effectively with colleagues as necessary to ensure seamless customer support.
  • Provide constructive feedback on the efficiency of the customer service process.
  • Prioritize customer satisfaction and deliver exceptional customer support.

Requirements
  • Demonstrated experience in customer support or client service roles.
  • Excellent phone contact handling skills and active listening abilities.
  • Superior communication and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • High school diploma or equivalent; college degree preferred.
  • Fluent in English.

Estimated Salary Range:

$45,000 - $60,000 per annum based on qualifications and experience.



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