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Lead Site Reliability Engineer
2 months ago
Company Overview
At Platform Science, we are dedicated to revolutionizing connectivity in the transportation sector. Established in 2015, our open IoT platform collaborates with forward-thinking fleets, application developers, vehicle manufacturers, and equipment providers to deliver groundbreaking solutions for supply chain professionals worldwide.
Our workforce is a vibrant and diverse collective that champions innovative ideas. We prioritize hiring individuals with varied experiences and viewpoints to cultivate a company culture that thrives on growth through creativity. We believe in thoughtful actions and empathy, tackling challenges with resilience and ingenuity while promoting transparency across all levels.
Position Summary
We are seeking an experienced Senior Site Reliability Engineer to enhance our operational capabilities. This role focuses on resolving operational challenges and supporting development teams with critical business applications in production. Our primary goal is to maintain reliability across all production services and empower development teams to assess their reliability for informed decision-making.
The SRE team has the unique privilege of engaging with all facets of our platform, which operates entirely in the cloud (AWS, Azure, and GCP). Our applications and services utilize containerization and serverless architectures. If you are enthusiastic about exploring and supporting new technologies across various products—including mobile applications, hardware, websites, messaging queues, and serverless pipelines—while collaborating with a highly skilled team, this role is ideal for you.
Key Responsibilities
- Develop and refine Continuous Integration/Continuous Deployment (CI/CD) pipelines, enhancing release management processes and associated tools.
- Maintain Helm charts to facilitate application deployment and management.
- Implement standardized observability solutions to enable development teams to manage their applications effectively.
- Champion reliability initiatives, striving to meet uptime objectives and mentoring peers in SRE best practices.
- Conduct thorough Production Readiness Reviews, collaborating with teams to establish Service Level Indicators and Service Level Objectives (SLIs/SLOs) to ensure high-quality services.
- Design and implement software solutions to tackle operational challenges, enhancing system stability and reliability.
- Participate in on-call duties, providing expert support to development teams for mission-critical applications in production.
- Enhance application and system resilience through chaos engineering techniques.
Qualifications
- Minimum of 5 years of hands-on experience in SRE or Platform Engineering roles.
- Proven expertise (2+ years) with automation tools such as Jenkins, ArgoCD, or similar technologies.
- Experience with Kubernetes (2+ years), Helm, and Docker in production settings.
- Strong understanding of software development lifecycle (SDLC) concepts, CI/CD pipelines, and test-driven development.
- Proficient in AWS, with knowledge of EKS, IAM, autoscaling, networking, and load balancing in production environments.
- Skilled in programming languages such as Python, Bash, Node.js, and/or Go.
- Familiarity with distributed tracing methodologies and observability tools like Prometheus, ELK, or Datadog.
- Emphasis on documentation and promoting knowledge-sharing within the team and organization.
- Demonstrated success in training and mentoring engineers.
- Expertise in optimizing performance and managing costs in cloud environments.
- Solid understanding of SLI/SLO concepts and adherence to SRE best practices.
- Bachelor's degree in Computer Science or a related field.
Benefits Overview
Platform Science offers a comprehensive benefits package for regular, full-time employees, including:
- Medical, dental, and vision insurance.
- Short-term and long-term disability insurance.
- Life and AD&D insurance.
- 401k retirement plan.
- Paid vacation, sick leave, and holidays.
- Six weeks of paid parental leave.
