Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at TravelCenters of America. As a key member of our quick service restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our travel centers.
Key Responsibilities- Provide Friendly and Efficient Service: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
- Food Quality and Safety: Provide great-tasting and quality food, and maintain a clean restaurant environment for all guests.
- Transaction Processing: Process transactions of customers on a point-of-sale (POS) register.
- Teamwork and Communication: Establish strong communication and rapport with leaders and co-workers, and prioritize work according to kitchen and dining guest needs.
- Maintenance and Safety: Maintain equipment per operating standards and follow proper safety procedures when handling and/or preparing food.
- Dedicated and Team-Oriented: A dedicated individual who works well with others and is excited to be part of our team.
- Basic Computer/POS Knowledge: Basic computer/POS knowledge preferred.
- Previous Food Service Experience: Previous food service experience a plus.
- Good Verbal Communication Skills: Good verbal communication skills.
- Flexibility: Ability to work flexible hours, including nights, weekends, and some holidays.
- Medical, Dental, and Vision Insurance: Medical, dental, vision, and life insurance.
- 401(k) with Company Match: 401(k) with a company match.
- Vacation and Paid Holidays: Vacation and paid holidays.
- Tuition Reimbursement: Tuition reimbursement.
- On-Site Meal Discounts: On-site meal discounts.
- Wide Range of Discounts: A wide variety of discounts on technology, travel, food, and fuel.
- Opportunity for Growth and Advancement: Opportunity for growth and advancement.
TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or membership in any other category protected by applicable federal, state, or local law.
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