Guest Services Ambassador

3 weeks ago


Manchester, Connecticut, United States Extended Stay Full time

Job Overview

Greetings Are you a people person with excellent communication skills? Do you thrive in fast-paced environments where no two days are the same?

About the Role

We're seeking an experienced Guest Services Representative to join our team at Extended Stay. As a Guest Services Rep, you'll be responsible for providing exceptional customer service to our guests, responding to their requests and resolving any issues that may arise. Your ability to multitask and think on your feet will be invaluable in this role.

Key Responsibilities

• Provide timely and professional assistance to guests with inquiries, requests, and concerns
• Process reservations, registration, payment, and departures according to company guidelines
• Collect relevant guest information for potential sales leads
• Maintain accurate records and reports as required
• Collaborate with other departments to ensure seamless guest experience

Benefits

As an employee of Extended Stay, you'll enjoy a competitive salary of $45,000 - $60,000 per year, depending on experience. You'll also receive comprehensive benefits, including health insurance, retirement savings plan, and paid time off.



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