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Customer Service Specialist

2 months ago

Schenectady, New York, United States Christina Lloyd - State Farm Agent Full time
Job Overview

As a valued member of our team at Christina Lloyd - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. This role is ideal for someone who enjoys working with the public and is passionate about providing exceptional customer service.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing personalized service and support to meet their needs.
  • Insurance Needs Assessment: Conduct thorough needs assessments to identify customers' insurance requirements and provide tailored solutions.
  • Product Development and Marketing: Develop and implement strategies to promote State Farm insurance products and services to customers.
Benefits
  • Competitive Compensation: Earn a salary plus commission/bonus structure, providing opportunities for growth and advancement.
  • Comprehensive Benefits Package: Enjoy a range of benefits, including 401K, health insurance, paid vacation, and paid sick leave.
  • Professional Development: Receive training and support to enhance your skills and knowledge in the insurance industry.
Requirements
  • Strong Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and colleagues.
  • Customer-Focused: Demonstrate a genuine passion for delivering exceptional customer service and building strong relationships.
  • Marketing and Sales Skills: Have a proven ability to market and sell insurance products and services to customers.
  • Team Player: Be able to work collaboratively as part of a team to achieve business objectives.