Customer Service and Administrative Assistant

4 weeks ago


Malvern, Pennsylvania, United States Kelly Services Full time

**Job Summary:**

We are seeking a highly skilled Customer Service and Administrative Assistant to join our team at Kelly Services in Malvern, PA. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Provide administrative support to the Operations Manager, including data entry, record-keeping, and bill of lading maintenance.
  • Respond to customer inquiries via phone and email, ensuring prompt and professional communication.
  • Schedule inbound and outbound trucks, ensuring timely delivery and pickup.
  • Maintain accurate inventory records, tracking product movements and verifying scans.
  • Coordinate with dock employees to ensure efficient product movement and minimize delays.

Requirements:

  • Bachelor's degree in Business Administration or related field preferred.
  • 2-3 years of experience in customer service or administrative roles, preferably in a warehouse or logistics setting.
  • Proficiency in computer software, including Microsoft Office and Excel.
  • Experience with Access and Warehouse Management Systems (WMS) a plus.
  • Strong problem-solving skills, ability to work under pressure, and maintain a calm demeanor in fast-paced environments.

Compensation and Benefits:

The estimated salary for this position is $45,000 - $55,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.



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