Customer Service Specialist

3 weeks ago


Malvern, Pennsylvania, United States Dishfunctional Vintage Retail Store Full time

Job Overview

Dishfunctional Vintage Retail Store is seeking a skilled Customer Service Specialist to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, ensuring an excellent shopping experience, and driving sales through effective upselling techniques.

Responsibilities:

  • Greet each customer and provide shopping assistance when needed
  • Work at a register to ring up and carry out customer sales
  • Stock designated areas with new inventory
  • Maintain the store's appearance, including occasional sweeping or vacuuming, dusting, and wiping down merchandise
  • Drive sales by participating in upselling
  • Familiarize yourself with store areas to best help customers with questions and their selections

Qualifications:

  • Strong understanding of best practices in customer service
  • Ability to work well in a team environment
  • Willingness to work independently
  • Able to quickly and accurately work a register
  • Flexibility to work a variety of shifts, including weekends and holidays
  • Reliable transportation
  • Positive job attitude

Compensation: We offer a competitive salary of $45,000 per year, as well as employee discounts and opportunities for advancement within the company.



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