Customer Service Professional

6 days ago


Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

We are seeking a highly motivated and customer-centric Customer Service Professional to join our team at Stephen Diorio - State Farm Agent.

Job Overview

As a key member of our team, you will be responsible for engaging with potential customers, understanding their insurance needs, and recommending personalized solutions. Your goal is to build strong relationships with clients, provide exceptional customer service, and help individuals and families protect what matters most to them.

Responsibilities
  1. Sales and Customer Acquisition: Identify and pursue new business opportunities through referrals, networking events, and community involvement.
  2. Consultative Selling: Conduct comprehensive consultations with customers to understand their coverage needs and present suitable solutions in a clear and understandable manner.
  3. Customer Relationship Management: Build lasting relationships with clients, provide ongoing support, and address any inquiries or concerns they may have.
Requirements
  • Sales Experience: Prior experience in sales or customer service is preferred, but we encourage individuals with a genuine passion for sales and a determination to succeed to apply.
  • Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service.
  • Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients.
  • Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets.
Benefits
  1. Ongoing training and development opportunities to enhance your skills and knowledge.
  2. A supportive and collaborative team that feels like family.
  3. Opportunities for career growth and advancement within the agency.
  4. Salary: $60,000 per year, plus commission/bonus.
  5. Paid time off (vacation and personal/sick days).
Work Hours

Monday to Friday, 9AM to 5PM, Saturday, 9AM to 12PM.



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