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Frictionless Markets Concessions Lead

2 months ago

Inglewood, California, United States Compass Group, North America Full time
Job Summary

As a Concessions Lead with Compass Group, North America, you will be responsible for managing the operations of concession stands and performing various concessions duties while providing a pleasant guest experience. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Sell concessions, including soft drinks and food items, to spectators at various events.
  • Monitor sales in point-of-sales systems.
  • Take inventory of supplies and equipment; maintain stock at required operational levels.
  • Train stand attendants.
  • Oversee accuracy of timekeeping and compliance with OSHA and Health Department regulations.
  • Contribute to the team; exhibit professionalism with customers, fellow employees, and others.
Requirements
  • Knowledge of point-of-sale systems.
  • Ability to adapt and learn new technology/programs.
  • Service-oriented and willing to help patrons.
  • Customer service skills to maintain positive customer relationships, encourage customer loyalty, and resolve conflicts.
  • Excellent communication to interact with team members and customers.
  • Ability to work in a fast-paced and stressful environment.
  • Attention to detail to maintain accurate inventory and transaction records.
  • Work experience as a retail cashier or in a similar role in sales.
  • Basic PC knowledge.
  • Familiarity with electronic equipment, such as point-of-sales systems.
  • Strong math skills.
  • Excellent communication and time management skills.
  • Customer satisfaction-oriented.
  • Team-oriented.