Valet Parking Attendant

1 day ago

Las Vegas, Nevada, United States Wynn Las Vegas Full time
Job Summary

We are seeking a highly skilled and customer-focused Valet Attendant to join our team at Wynn Las Vegas. As a Valet Attendant, you will be responsible for providing exceptional service to our guests, ensuring their vehicles are parked and retrieved in a timely and secure manner.

Key Responsibilities
  • Provide professional and courteous service to guests, exceeding their expectations through positive interactive skills.
  • Maintain the Wynn standards of service with guests and coworkers at all times.
  • Deliver and maintain the Forbes 5-Star level of service.
  • Greet and provide parking assistance to all arriving guests.
  • Operate and park guests' cars safely.
  • Report issues and/or potential problems to immediate supervisor.
  • Ensure the Wynn standards of cleanliness and appearance for all areas.
  • Work with safety as a priority, and follow department and company safety standards.
  • Know and adhere to Wynn and departmental policies and procedures, embrace company culture and take pride in the resort and amenities.
  • Understand and well-versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
  • Attend required training classes and incorporate new standards, service knowledge and safety into daily work practices.
  • Look for opportunities to assist peers, guests, other departments or leaders at all times.
  • Solution-oriented, stays on task and promotes teamwork.
  • Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
Requirements
  • Requires a minimum of two years customer service experience.
  • Previous Front Services experience is preferred, but not required.
  • Candidate must be able to work efficiently within a team environment.
  • Requires the ability to drive standard and automatic transmission vehicles.
  • Ability to do extensive jogging, walking, standing, bending and lifting.
  • Candidates should also be knowledgeable about the Las Vegas area and attractions.
  • Candidate should be able to work a flexible schedule that may change based on business demands.
  • Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
  • Must possess excellent communication skills.
  • Candidate must be well-groomed and professional.
  • Must be able to communicate professionally in English with guests, management, and other associates to their understanding. Additional foreign language a plus.
  • Must be available to work all shifts and days including opening and closing shifts.
  • Willingness to maintain the highest level of confidentiality regarding guests and staff.
  • Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
  • Must be 21 years of age or older.
  • Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
Equal Opportunity Employer

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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