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Valet Parking Specialist
2 months ago
As a key member of our team at PATG Valet, the Valet Attendant plays a crucial role in delivering exceptional customer service and ensuring a seamless parking experience for our guests.
Core Responsibilities:- Customer Interaction: Maintain a friendly demeanor and positive attitude while engaging with guests.
- Vehicle Management: Safely park guests' vehicles in designated areas, adhering to all traffic regulations.
- Traffic Coordination: Ensure smooth vehicle and pedestrian flow to prevent congestion.
- Key Handling: Collect and accurately tag keys to guarantee their safe return to guests.
- Issue Resolution: Address guest inquiries, requests, and concerns with professionalism and composure, providing clear information on parking policies.
- Assistance: Open doors and assist guests with their belongings as needed.
- Proactive Support: Look for opportunities to assist guests and enhance their experience.
- Event Knowledge: Stay informed about ongoing events to effectively respond to guest questions.
- Training Participation: Attend training sessions as required by management.
- Area Maintenance: Keep the assigned parking area clean and organized.
- Additional Duties: Perform other responsibilities as assigned by supervisors.
Education: High school diploma or equivalent preferred.
- Must be at least 21 years old.
- Possess a valid driver's license.
- Maintain a clean driving record and background check.
- Ability to pass a pre-employment drug screening.
- Experience with both manual and automatic vehicles is required.
- Availability for flexible shifts, including weekends and holidays.
- Reliable transportation and excellent attendance are essential.
- Previous experience in valet services is mandatory.
- Must project a professional and approachable image.
- Ability to handle sensitive information with confidentiality.
- Collaborative team player with strong communication skills.
- Proficient in reading, writing, and understanding English instructions.
- Familiarity with personal computers and mobile applications.
- Capable of multitasking in a fast-paced environment.
- Strong attention to detail.
- Dexterity in hands and fingers.
- Able to distinguish letters, numbers, and symbols.
- Comfortable working in noisy or distracting environments.
- Ability to stand for extended periods.
- Willingness to work outdoors in various weather conditions.
- Job involves physical activities such as climbing, bending, and lifting up to 75 pounds.
