Parking Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Valet Attendant to join our team at PATG Valet. As a Valet Attendant, you will be responsible for providing exceptional parking services to our guests, ensuring a safe and efficient experience.
Key Responsibilities- Parking Services
- Park guest vehicles in designated areas, adhering to all traffic laws and regulations.
- Ensure smooth traffic flow, preventing congestion and backups.
- Collect and accurately label guest keys for secure return.
- Customer Interaction
- Provide exceptional customer service, responding to guest inquiries and resolving issues with professionalism and poise.
- Offer information on parking procedures and policies, ensuring guests are well-informed.
- Additional Duties
- Open doors, lift, carry, and remove items from vehicles as requested by guests.
- Assist guests with their needs, actively looking for ways to provide excellent service.
- Maintain accurate information about events to effectively respond to guest inquiries.
- Participate in training sessions as directed by your supervisor.
- Ensure the assigned area remains clean and organized.
- Education and Qualifications
- High school diploma or equivalent preferred.
- Experience and Skills
- 21 years of age.
- Valid driver's license.
- Clean driving record and background.
- Ability to pass a pre-employment drug screen.
- Experience driving vehicles with both manual and automatic transmission.
- Availability to work flexible shifts/hours, including days, evenings, weekends, and holidays.
- Reliable transportation and excellent attendance required.
- Prior valet experience necessary.
- Professional, friendly image and appearance expected.
- Ability to maintain confidentiality of sensitive information.
- Work cooperatively with others.
- Excellent oral and written communication skills.
- Able to read, write, and comprehend instructions and information in English.
- Ability to use personal computers and hand-held applications.
- Must be able to multitask in a fast-paced and high-volume environment.
- Attention to detail.
- Finger and hand dexterity.
- Ability to distinguish letters, numbers, and symbols.
- Noise levels may be distracting or uncomfortable.
- Smells may be distracting or uncomfortable, including second-hand smoke.
- Ability to stand for long periods.
- Ability to work outdoors in varying weather conditions, including extremes of hot or cold, and wet environments.
- Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasional lifting up to 75 pounds, stretching, sitting, walking on uneven ground and stairs.
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Customer Service Representative
1 month ago
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