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Valet Parking Booth Coordinator
2 months ago
POSITION SUMMARY
The Valet Parking Booth Coordinator plays a crucial role in overseeing the valet service operations, ensuring a smooth and organized experience for guests arriving at the venue. This position is responsible for warmly welcoming guests, managing vehicle key exchanges, and collaborating with valet staff to deliver outstanding service.
KEY RESPONSIBILITIES
The following duties are essential to this role:
- Maintain a professional and well-organized valet parking booth environment.
- Greet guests with a friendly and welcoming attitude, establishing a positive first impression.
- Oversee the vehicle check-in process, accurately recording necessary details and managing key exchanges.
- Communicate effectively with valet staff to ensure a seamless vehicle flow and prompt retrieval for guests.
- Assist in optimizing parking logistics to accommodate guest arrivals efficiently.
- Collect and process valet parking fees, ensuring secure cash handling practices.
- Provide guests with comprehensive information regarding valet services and associated fees.
- Address guest inquiries or concerns related to valet services with professionalism and care, resolving issues promptly or escalating as needed.
- Ensure the functionality and cleanliness of all equipment, including ticketing machines and key storage.
- Foster positive guest relations through approachability and attentiveness during the valet process.
- Collaborate with other departments, such as front desk and transportation, to enhance the overall guest experience.
- Additional responsibilities may be assigned as required.
QUALIFICATIONS
To excel in this position, candidates should meet the following criteria:
- High school diploma or equivalent.
- Relevant experience in a guest service role within a luxury or upscale environment.
- Valid Driver's License with a clean driving record.
- Strong communication and interpersonal skills, maintaining a polished and professional demeanor.
- Customer-focused approach with a commitment to delivering exceptional guest experiences.
- Familiarity with valet parking systems and best practices.
- Willingness to work flexible hours, including nights, weekends, and holidays.
- Ability to thrive in a fast-paced and dynamic work environment.
WORK ENVIRONMENT
The work environment is typically moderate in noise level, with potential exposure to secondhand tobacco smoke. Reasonable accommodations may be made for individuals with disabilities.
DIVERSITY AND INCLUSION
Fontainebleau Las Vegas is dedicated to fostering an inclusive workplace that reflects the diversity of the communities we serve. We are committed to promoting equality, empowerment, and respect among all team members.
COMPENSATION
Fontainebleau Las Vegas values its employees and offers competitive compensation. Salary will be commensurate with experience and qualifications.
