VoIP Support Specialist

2 weeks ago


Sumter, South Carolina, United States Abacus Technology Full time
VoIP Administrator Job Description

Abacus Technology is seeking a skilled VoIP Administrator to provide expert telephone and VoIP support for Shaw AFB.

Key Responsibilities:
  • Provide a wide range of telecommunication support services, including routine, ongoing, and ad-hoc operations for VoIP-based phone systems, fax, voice mail, video conferencing, cellular, and paging.
  • Support installation and maintenance work, designing, configuring, and installing premise telecommunications systems.
  • Analyze, develop, and implement telecommunications services and equipment, configuring and distributing mobile devices.
  • Provide training to users as necessary.
Requirements:
  • 5 years of experience providing telecommunications support for VoIP technologies.
  • Security CE certification.
  • CCNA or CCNP Collaborations certification.
  • Experience in a Cisco VoIP environment.
  • Proficiency in Cisco Unified Communications Manager (CUCM) administration and Cisco Unity Connection (CUC).
  • Highly motivated, self-starter, and customer-oriented with the ability to adapt quickly to a rapidly changing environment.
  • Effective interpersonal and communication skills, both written and verbal.
  • US citizenship and a current Secret clearance.


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