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Sales Representative
4 weeks ago
Hennessy Auto Group is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in delivering an exceptional customer experience and driving sales growth.
Key Responsibilities- Customer Engagement: Greet and qualify customers, understanding their needs and preferences to provide personalized solutions.
- Sales Process: Assist customers through the buying process, utilizing established sales steps, policies, and procedures to ensure a seamless experience.
- Product Knowledge: Stay up-to-date on new products, features, and accessories, and effectively communicate their benefits to customers.
- Test Drives: Offer test drives to interested customers, ensuring their safety and satisfaction.
- Follow-up: Maintain a follow-up system to encourage repeat and referral business, contributing to customer satisfaction and loyalty.
- Vehicle Delivery: Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork.
- Communication Skills: Excellent verbal and written communication skills to effectively engage with customers and colleagues.
- Customer Service: Outstanding customer service skills to deliver a positive experience.
- Self-Motivation: Self-starter and self-motivated to work in a process-driven environment.
- Availability: Ability to work every Saturday and adapt to a dynamic sales environment.
- Previous Experience: Previous sales, customer service, or retail experience is a plus, but not required.
- Driver's License: Valid in-state driver's license and ability to pass a background and drug screen.
Duties are performed throughout the dealership premises, both indoors and outdoors, and on customer test drives. The position requires regular and predictable attendance, with scheduled shifts including evening hours, weekends, and holidays.
