IT Support Specialist

1 week ago


Pleasanton, California, United States Motion Recruitment Full time

Job Summary: We are seeking an experienced IT Support Engineer to join our team in a contract position with the possibility of converting to full-time. The ideal candidate will have strong knowledge of HIPAA and ITIL protocols, as well as experience in a customer-facing role.

Key Responsibilities:

  • Provide technical support for hardware and software issues
  • Offer post-implementation application support
  • Communicate effectively with business partners and stakeholders
  • Troubleshoot hardware and software issues
  • Manage changes to IT systems
  • Ensure compliance with HIPAA and ITIL protocols

Requirements:

  • 5+ years of IT Support experience
  • Experience in a customer-facing role
  • Strong communication and presentation skills
  • Knowledge of HIPAA and ITIL protocols
  • Experience with Active Directory

Work Environment:

  • 80% Windows
  • 10% Mac
  • 10% Linux

Benefits:

  • Medical Insurance
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

About Motion Recruitment Partners:

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. We are committed to providing a fair and inclusive hiring process. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under our Employment Accommodation policy. Applicants need to make their needs known in advance.


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