IT Support Specialist
1 week ago
Job Summary: We are seeking an experienced IT Support Engineer to join our team in a contract position with the possibility of converting to full-time. The ideal candidate will have strong knowledge of HIPAA and ITIL protocols, as well as experience in a customer-facing role.
Key Responsibilities:
- Provide technical support for hardware and software issues
- Offer post-implementation application support
- Communicate effectively with business partners and stakeholders
- Troubleshoot hardware and software issues
- Manage changes to IT systems
- Ensure compliance with HIPAA and ITIL protocols
Requirements:
- 5+ years of IT Support experience
- Experience in a customer-facing role
- Strong communication and presentation skills
- Knowledge of HIPAA and ITIL protocols
- Experience with Active Directory
Work Environment:
- 80% Windows
- 10% Mac
- 10% Linux
Benefits:
- Medical Insurance
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
About Motion Recruitment Partners:
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. We are committed to providing a fair and inclusive hiring process. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under our Employment Accommodation policy. Applicants need to make their needs known in advance.
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