Field Outreach Coordinator

4 days ago

Carbondale, Illinois, United States Southern Illinois University Full time
About the Role

We are seeking a highly motivated and organized Field Representative to join our Undergraduate Admissions team at Southern Illinois University. As a Field Representative, you will play a critical role in recruiting undergraduate students from the Chicagoland area and providing them with the support and resources they need to succeed.

Key Responsibilities
  • Conduct outreach and recruitment efforts to undergraduate students, focusing on yield efforts and managing assigned territories.
  • Advise and inform prospective students, parents, school counselors, and the public about SIU Carbondale, highlighting the university's academic programs, campus resources, and community opportunities.
  • Develop working relationships with counselors, counseling staff, advisors, and key stakeholders during scheduled visits to high schools and community colleges, including day and evening hours.
  • Build relationships with community-based organizations in the territory to establish a recruitment pipeline, providing expertise on college selection processes and financial aid scholarships.
  • Systematically follow up with students within an individual territory through various communication channels, including email, phone, mail, and in-person meetings.
  • Access and retrieve student data from the Banner system, Slate (CRM), Degree Works, and Navigate to use during appointments, phone calls, or other inquiries.
  • Individually record school visits and college fairs into the Undergraduate Admissions CRM and calendar system.
  • Assist students in gaining a basic understanding of the College's admission requirements, registration process, and necessary steps to complete.
  • Develop a knowledge base of all facets of the university, including degree requirements, prerequisites, and University Core Curriculum requirements for specific degree programs.
  • Assist students in interpreting and understanding placement scores, program curricula, and prerequisites.
  • Assist admitted students with registration and record interactions in Slate (CRM).
  • Coordinate with advisors regarding scheduling questions and clarification.
  • Teach students how to use Banner Self-Registration to build and manage their class schedule and Degree Works as a degree audit tool to track degree progress.
  • Provide financial planning support for admitted students.
  • Assist in coordinating special events, including on-campus Open Houses, off-campus previews, off-campus advisement and registration dates.
  • Work with leadership in creating recruitment plans and targets for each school, college, and territory.
  • Maintain regular office hours in a designated on-campus space or approved work site.
  • Maintain professional standards regarding personal behavior.
  • Appropriately use and maintain university resources within university, state, and federal regulations.
  • Participate in special projects and ongoing professional training throughout the year.
  • Use and manage a Procurement Card to cover travel expenses.
Requirements
  • Bachelor's Degree with 1 year of experience in higher education, community-based organization, sales, customer service, or closely related professional setting.
  • The ability to travel regularly and to load and transport admissions material, displays, and other recruiting equipment.
  • Evening and weekend hours required.
  • Strong public speaking skills.
  • Ability to communicate effectively, verbally, and in writing.
  • Experience working with diverse populations.
  • Valid driver's license.

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