Field Representative

2 months ago

Carbondale, Illinois, United States Southern Illinois University Full time
About the Role

We are seeking a highly motivated and organized Field Representative to join our Undergraduate Admissions team at Southern Illinois University. As a Field Representative, you will play a critical role in recruiting and advising undergraduate students, helping them achieve their higher education goals.

Key Responsibilities
  • Conduct outreach and recruitment efforts to undergraduate students, managing assigned territories and developing relationships with key stakeholders.
  • Advise and inform prospective students, parents, school counselors, and community-based organizations about Southern Illinois University Carbondale.
  • Develop working relationships with counselors, advisors, and key stakeholders during scheduled visits to high schools and community colleges.
  • Build relationships with community-based organizations to create a recruitment pipeline and provide expertise on college selection processes and financial aid scholarships.
  • Systematically follow up with students within an individual territory through various communication channels.
  • Access and retrieve student data from various systems to use during appointments, phone calls, or other inquiries.
  • Record school visits and college fairs into the Undergraduate Admissions CRM and calendar system.
  • Assist students in understanding admission requirements, registration processes, and degree requirements.
  • Develop a knowledge base of all facets of the university, including degree requirements, prerequisites, and University Core Curriculum requirements.
  • Assist students in interpreting placement scores, program curricula, and prerequisites.
  • Assist admitted students with registration and record interactions in Slate (CRM).
  • Coordinate with advisors regarding scheduling questions and clarification.
  • Teach students how to use Banner Self-Registration and Degree Works as a degree audit tool.
  • Provide financial planning support for admitted students.
  • Assist in coordinating special events, including on-campus Open Houses and off-campus previews.
  • Work with leadership to create recruitment plans and targets for each school, college, and territory.
  • Maintain regular office hours in a designated on-campus space or approved work site.
  • Maintain professional standards regarding personal behavior and use of university resources.
  • Participate in special projects and ongoing professional training throughout the year.
  • Use and manage a Procurement Card to cover travel expenses.
Requirements
  • Bachelor's Degree with 1 year of experience in higher education, community-based organization, sales, customer service, or closely related professional setting.
  • The ability to travel regularly and to load and transport admissions material, displays, and other recruiting equipment.
  • Evening and weekend hours required.
  • Strong public speaking skills.
  • Ability to communicate effectively, verbally, and in writing.
  • Experience working with diverse populations.
  • Valid driver's license.
About Southern Illinois University

Southern Illinois University is an anti-racist community that opposes racism, discrimination, and inequity in any form, and embraces diversity, inclusion, equity, and justice for all people. We are an Affirmative Action/Equal Opportunity Employer of individuals with disabilities and protected veterans that strives to enhance its ability to develop a diverse faculty and staff and to increase its potential to serve a diverse student population.

We offer a variety of benefits to our employees, including health insurance plans, dental insurance, vision plan, life insurance, accidental death and dismemberment, supplemental long-term disability, flexible spending accounts, and a 457(b) deferred compensation plan. Eligible employees are required to participate in the State Universities Retirement System (SURS). We also offer generous paid time-off, 403(b) supplemental retirement plans, an employee assistance program, and a tuition waiver program.

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