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Multilingual Branch Supervisor

2 months ago


Austin, Texas, United States Vaco Full time

Client: Reputable Microfinance Institution
Role: Branch Supervisor - Bilingual Required

Compensation: $65,000 + Benefits
Location: Austin, TX
Schedule: Monday - Friday, Fully Onsite

Position Overview:

Leadership Responsibilities

  • Oversees, assesses, and evaluates the performance of branch personnel and field teams, recommending suitable rewards for exemplary performance or necessary corrective measures.
  • Monitors and evaluates the financial outcomes of the branch in relation to established budgets and strategic plans.
  • Directs the activities of the field staffing team, including group formation, weekly meetings, loan processing, and effective application of poverty targeting strategies.
  • Encourages staff and clients to uphold high performance standards.
  • Facilitates relevant workshops and meetings aimed at the development of branch staff and clients.
  • Fosters positive relationships to ensure support for program execution and growth.

Administrative Duties

  • Manages the launch of programs in new areas, including information systems, internal controls, and program policies and procedures.
  • Responsible for financial and operational oversight, including the creation and analysis of performance metrics, identifying operational challenges, and formulating effective responses to achieve target objectives.
  • Ensures that financial records are accurate and that timely financial reports are generated.
  • Manages branch funding requirements and the allocation of resources.
  • Maintains all office equipment, supplies, and communication systems.
  • Prepares and submits regular reports on loan disbursements, collections, savings mobilization, fund management, and attendance at meetings.
  • Conducts fieldwork to support the efforts of field staff in group formation and training, attending meetings and performing spot checks on loan utilization.
  • Develops branch-specific plans and targets related to outreach, loan disbursements, collections, savings mobilization, and financial sustainability.

Vaco is committed to fostering a diverse workplace and strongly encourages applications from women, people of color, LGBTQ+ individuals, people with disabilities, ethnic minorities, foreign-born residents, and veterans.

Equal Employment Opportunity Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, national origin, age, disability, veteran status, union membership, ethnicity, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as mandated by law.

Vaco LLC and its affiliates are dedicated to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC will ensure that individuals with disabilities receive reasonable accommodations. If accommodations are needed to participate in the application or interview process, to perform essential job functions, or to receive other employment benefits, please reach out.

Vaco also informs all applicants of their rights regarding workplace discrimination.

By applying for this position, you agree to grant Vaco the exclusive right to represent you as a candidate for this employment opportunity. You further affirm that you have accurately represented your qualifications and agree to maintain confidentiality regarding any information learned about the position.

Privacy Notice

Vaco LLC and its affiliates respect your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees.
  • Virginia residents may access our state-specific policies.
  • Residents of other states may access our policies.
  • Canadian residents may access our policies in English and French.
  • Residents of countries governed by GDPR may access our policies.
Pay Transparency Notice

Compensation for this role at Vaco is determined by various factors, including:

  • Individual skill sets, experience, and training.
  • Licensure and certification requirements.
  • Office location and geographic considerations.
  • Other business and organizational needs.

As required by local law, Vaco believes that the salary range provided above reasonably estimates the base compensation for this position in locations that require salary range disclosure. The individual may also be eligible for discretionary bonuses.