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Program Support Specialist 3

2 months ago


Washington, Washington, D.C., United States M.C. Dean, Inc. Full time
Job Title: Program Support Specialist 3

We are seeking a highly skilled and motivated individual to join our team as a Program Support Specialist 3. As a key member of our Security and Electronic Systems business unit, you will play a critical role in supporting the design, engineering, integration, operation, and maintenance of electronic security services for federal, local, and commercial customers.

Key Responsibilities:
  • Collaborate with team members on analytical efforts, product development, and customer communications preparation.
  • Conduct open-source research to support understanding of customer requirements and impact to customer missions, functions, and tasks.
  • Support research of technical subject matter and organize information from multiple sources.
  • Develop operational concepts and requirements that can be translated into technical requirements.
  • Identify areas in need of process development or re-engineering and support analysis, design, and implementation of new or revised processes.
  • Support development and editing of narrative documents, such as Standard Operating Procedures (SOPs), user guides, policies, and reports.
Requirements:
  • 5-7 years of professional, related work experience.
  • Bachelor's Degree required.
  • Excellent MS Word, MS Excel, MS PowerPoint, and MS SharePoint skills.
  • Above-average writing skills, with technical writing experience preferred.
  • Demonstrated experience conducting research and analysis and developing findings and recommendations.
  • Demonstrated professional etiquette and ability to interact with leadership and staff personnel in both industry and government.
  • Demonstrated time management and organizational skills to meet deadlines and quality objectives.
What We Offer:

We offer a collaborative team environment, investment in your skills and expertise through professional and technical training programs, and a competitive benefits package, including a salary range of $81,150 - $108,200, medical, dental, vision, life, and disability insurance, paid-time off, tuition reimbursement, 401k Retirement Plan, military reserve pay offset, and paid maternity leave.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for supporting complex systems, we encourage you to apply for this exciting opportunity.